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Personal Profile
Date of Birth : 10th September 1979
Gender : Male
Marital Status : Bachelor
Languages Known : English, Hindi
Interest : Listening Music, travelling.
Strengths : Confident and good at communication.
Father’s Name : Mr. C.P. Agrawal

Professional Experience

Organisation : e-Serve International Ltd. is a Citigroup company, (formerly known as Citicorp Credit Services India Ltd.) e-Serve is a 100% owned subsidiary of Citigroup handling all the credit, back-end & I.T. operations for CITIBANK N A.

Date of Joining : JAN 28 -2002

Designation : Territory Sales Manager.

Job Profile
§ Handling the premium cards (Gold, Diners & Platinum) portfolio.
§ Achieving pre-assigned sales targets.
§ Handling Direct Sales Associates (DSAs) and other channels and in-house sales team of 3 executives.
§ Managing credit verifications, credit assessment and credit control functions of the applications.
§ Credit assessment and study of the companies for categorization and credit listing.
§ Coordinating with the collections department to control fraud and recovery of credit to keep the delinquency and default ratios to minimum.
§ Managing reporting and MIS preparation for the entire unit.
§ Coordinating with Citibank Head-office in Chennai for applications’ processing and credit policies.
§ Cross-selling of other Citibank products like home loans, car loans, personal loans, bank accounts etc.
§ Was located in Mumbai till July-2002 and transferred to Pune thereafter.

Educational Qualification
i) MBA in MAY 2002 from Prestige Institute of Management and Research, DAVV, Indore.
ii) BBA in the year 2000 from FMS, Dr.H.S Gour University, Sagar.
iii) H.Sc. with Commerce from MP Board, Gadarwara.

Additional Qualification : Working Knowledge of MS-DOS, OFFICE 97/2000,Windows 95/ 98/ 2000/ Me.

Seminar Presentation : i) Rural Employment: Challenges and Prospects.
ii) JIT implementation- An Indian Perspective.
iii) Strategies for building marketing excellence.

Projects Undertaken

Organization : Kobian India Limited. (Bangalore)
Duration : 6 weeks.
Project : Leveraging brand for price appreciation and building brand further.

Organization : Honda Siel Cars India Ltd. (Greater Noida)
Duration : 8 weeks
Project : Competitive study of the dealership network and feature based analysis of mid-size premium car segment market.

Organization : Super Cassettes Industries India Ltd. (Noida)
Duration : 8 weeks
Project : Analysis & study of the buying behavior of resellers

Extracurricular Activities
i) Actively participated in the PIMR Rotract club as the Club President.
ii) Participated in state level badminton tournaments and also in table tennis and football tournaments while in school.
iii) Actively participated in various general knowledge and essay writing competitions.

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